Astea’s COO Explains: How to Use the CX to Boost Profits

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As the global field service industry leader, Astea International sponsors, exhibits and presents at all the popular field service events, tradeshows and conferences around the world. Join us at any of these upcoming events to meet the Astea team and see our service lifecycle management solutions in action! To schedule a private meeting or demo at any of these field service conferences, contact one of our Astea experts today.

Meet the Astea Team at these 2019 Field Service Events:

Total Facilities, ICC Sydney, 20 – 21 March, 2019

Visit the Astea Asia-Pacific team at booth #H37 at Total Facilities! Click here for more information or to register. Discover Australia’s most important Facilities Management event. Join Australia’s only central market place for facilities and like-minded professionals and be part of an industry event that champions high performing environments.

Field Service Summit UK, University of Warwick, 3 April, 2019

Join the Astea EMEA team at Field Service Summit! Click here for more information or to register. During the conference, John Hunt, our managing director of Astea EMEA, will be hosting “Idea Blitz” roundtables featuring an Astea customer on the topic “How Service Leaders are Adapting to the Changing World of Field Service.” They will share best practices around:

  • Changing KPIs – Customer Satisfaction now matters more than first-time-fix-rate
  • Changing Workforces – Embrace new worker types, such as contingent and third-party
  • Changing Role of Field Technicians – Redefining skill sets and expectations

Watch the video below to learn more about our roundtable discussions at Field Service Summit UK 2019:


Field Service Palm Springs, Palm Springs, CA, April 23 – 26, 2019

Join the Astea North America team at Field Service Palm Springs! Click here for more information or to register. Field Service Palm Springs enhances your professional relationships and sparks innovation by bringing together cross-industry service, support, and customer success leaders. As a premier sponsor of the conference, Astea is happy to offer a generous 25% discount off the registration price. Simply click here to register and use promo code: ASTEA25 Visit the Astea team at booth #201 to:

  • See live demos of our updated FSM platform, Alliance Enterprise, which earned us the “Mobile Field Service Company of the Year 2018” award from Frost & Sullivan.
  • Be one of the first to see our newest mobile apps, including Alliance Manager Edge for field service supervisors and Alliance Warehouse Edge which makes warehouse workers fully mobile.
  • Experience what makes our comprehensive, all-in-one FSM platform the top choice for managing the entire service lifecycle.

We hope to meet you at one of these upcoming field service tradeshows! To schedule a meeting or demo at a conference, contact one of our Astea experts today.