Astea’s COO Explains: How to Use the CX to Boost Profits
With expansive service offerings and a diverse set of workers, workforce planning can seem more complicated than ever. However, when done effectively, it has the potential to revolutionize the way you do business. With Workforce Planning on Astea Alliance Enterprise you can:
The top companies around the world are already diversifying their workforce with a mix of W-2 employees, third-party field technicians, and contingent workers. They’re leveraging the efforts of each team member and expanding to offer predictive maintenance, remote maintenance, and knowledge management, by utilizing technology that is capable of managing such complexities. To stand out amongst competitors, you too can deploy Alliance Workforce Planning, which can help:
Our fully-integrated workforce planning software is designed to address issues you may not yet know are there. As planning future workloads becomes more precarious and painstaking, Alliance Workforce Planning offers easy, pain-free handling to match the way you manage your business and so much more.
Astea’s multi-faceted and fully integrated Alliance Enterprise platform ensures precise forecasting of workforce requirements based on planned and unplanned orders. This allows your business to efficiently leverage real-time, accurate data to create plans for different resource groups, planning periods, and specific days dedicated exclusively to planned or unplanned work.
Insights into preventative maintenance (PM) schedules, field change orders, project demands, committed sales orders, and unplanned work enables smarter workforce planning and strategic decision making. For example, real-time workforce planning data eliminates extraneous labor costs by informing users whether there is an overage or shortage of manpower.
There are even more savings and success to be gained as a result of implementing Alliance Workforce Planning as demonstrated in our features and benefits below.
In a climate in which you strive to stand out amongst competitors, you simply don’t have time to spare manpower to conduct mathematic calculations, prepare analytical data, and interpret workforce metrics. Now you don’t have to. Alliance Workforce Planning will do the work for you, so you can concentrate on growing and building your business. Alliance Workforce Planning makes it easier than ever before to boost service offerings, cut labor costs, and stay ahead of workforce complexities you’ve yet to encounter.
If you’re ready to take the next step toward revolutionizing the way your business handles workforce planning, start by clicking here. One of our Astea experts is ready to help.